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Privacy Policy

Last Updated: March 5, 2025

Talk First Family™ ("Company," "we," "our," or "us") respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit https://talkfirstfamily.com (the "Site") or enroll in our programs, including SMS and email communications (collectively, the "Services"). By using the Site or Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

When you enroll in a program (such as the Lumi TALK Habit™), contact us, or submit a form, we may collect:

  • First name
  • Email address
  • Mobile phone number
  • Any information you voluntarily provide in communications

You represent that the information you provide is accurate and that you are at least 18 years old.

B. Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Referring/exit pages
  • Date/time of visit
  • Usage data and interactions

This information is collected through cookies or similar technologies and is used to improve functionality and security.

2. How We Use Information

We may use collected information to:

  • Deliver SMS and email communications
  • Provide educational materials and video links
  • Respond to inquiries
  • Improve website performance and user experience
  • Maintain security and prevent fraud or misuse
  • Comply with legal obligations

We do not sell personal information.

3. SMS Communications & Consent

If you provide your mobile number and enroll in SMS communications:

  • You consent to receive recurring automated text messages related to Talk First Family™ programs.
  • Message frequency may vary.
  • Message and data rates may apply.
  • Consent is not a condition of purchase.
  • You may opt out at any time by replying STOP.
  • You may reply HELP for assistance.

We maintain records of consent where required by law. Your mobile number will not be sold or shared for third-party marketing purposes.

4. Email Communications

If you provide your email address:

  • You may receive program updates, educational materials, and related communications.
  • You may unsubscribe at any time by clicking the unsubscribe link in any email.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Operate the Site
  • Analyze traffic patterns
  • Improve performance
  • Enhance security

You may adjust browser settings to refuse cookies; however, some functionality may be affected.

6. How We Share Information

A. Service Providers

Trusted third-party vendors who assist in operating the Site and delivering Services (such as email or SMS platforms). These providers are contractually obligated to safeguard personal information.

B. Legal Requirements

We may disclose information if required by law, court order, or governmental request, or if necessary to protect legal rights, safety, or property. We do not sell personal data.

7. Children's Privacy (COPPA)

Talk First Family™ is intended for parents and adult caregivers. We do not knowingly collect personal information directly from children under 13 through the Site. If we become aware that personal information from a child under 13 has been collected without verified parental consent, we will delete such information promptly. Parents who believe their child's information has been collected may contact us at the information below.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no electronic transmission or storage system can guarantee absolute security.

9. Data Retention

We retain personal information only as long as necessary to:

  • Provide Services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

If you unsubscribe from communications, we may retain limited information to document your opt-out request.

10. Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request information about data disclosures

To exercise your rights, contact us using the information below. We may verify your identity before fulfilling requests. We will not discriminate against you for exercising lawful privacy rights.

11. Do Not Track Signals

The Site does not currently respond to "Do Not Track" browser signals.

12. Third-Party Links

The Site may contain links to external websites. We are not responsible for the privacy practices of those third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with a new "Last Updated" date. Continued use of the Site after updates constitutes acceptance of the revised policy.

14. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Talk First Family™
3670 Quincy Suite #101
Ogden UT 84403
TalkFirstFamily@gmail.com